You will manage the customer service, order management and supply planning for our European Flowers seeds customers
Into ActionIn the position of Operations Support Team Lead you will lead a team and take actions to meet SLA’s with the regions on delivery of customer orders at requested delivery dates. You will manage the customer service, order management and supply planning for our European Flowers seeds customers, including the seed purchase of competitor genetics. You manage the packaging planning to enable on time order delivery with a continuous improvement mentality on performance, cost and rework.
As our new Operations Support team lead you lead multiple teams within the Operations Support department; Customer service, Document and Invoicing, EU Short Term Planning and Packaging Planning. Lead your teams (in total 7.5 FTE) through objectives aligned with Flowers Seeds Operations objectives and hold periodic reviews with all team members. Create and maintain a realistic work planning within the team, spot gaps, act as operational resource to balance the plan and create a continuous improvement culture. Besides leading these teams, you will align the planning on the new variety sampling programs with the regions and R&D. Last but not least you will support the Crop teams with phyto documentation and other export paper work to on time delivery toward regional delivery spokes and farms.
Your profileFor this great opportunity we are looking for someone with a Bachelor’s degree in Supply Chain or equivalent study. You have at least 3 years of experience in a Supply chain environment with planning cycles in the seeds business and people management skills. You are a strong communicator in Dutch and English with the ability to operate and communicate within a multi plant and multi-cultural global environment. The ideal candidate is a proven team player who steps beyond comfort zone and develop self and others, masters the use of SAP functionalities and Excel and is customer orientated.
About SyngentaSyngenta is one of the world’s leading companies with more than 28.000 employees in over 90 countries dedicated to our purpose: Bringing plant potential to life. Through world-class science, global reach and commitment to our customers we help to increase crop productivity, protect the environment and improve health and quality of life. For more information about us please go to www.syngenta.com
The Flowers Supply Operations department in Enkhuizen is looking for a motivated fulltime:
Operations Support Team Lead